Academic Advising: FAQ Help Directory

Help Directory

 

BUSINESS OFFICE

Who do I talk to about a hold on a students account?
Business office

After enrolling a student where should I send them?
Business Office

When is it OK to override a hold on a students account?
NEVER!!!!!

FINANCIAL AID

Who do I contact concerning a students scholarship or financial aid information?

Financial Aid office
A - K last names-- Whitney Asher, ext. 394
L - Z last names-- Sue Cooper, ext. 268

STUDENT SUPPORT SERVICES

Where do students go for counseling?
Carol Dellinger

Where do students go for tutoring?
Student Support Services

Who do you talk to get a student help with a documented Learning Disability?
Student Support Services- Rita Thurber or Carol Dellinger

Where do you send a student with physical disabilities to get help on campus? Who to?
Student Support Services - Rita Thurber or Carol Dellinger

Where do you send a student with test anxiety? Who do you send them to?
Student Support Services-Carol Dellinger

Who do I contact if a student wants to retake the ASSET test?
Lisa Peterson

Who do I contact concerning ASSET, CLEP, &/or DANTES exams?
Lisa Peterson

Where do students go during the summer for academic advisement?
Student Services

ADVISEMENT COORDINATOR

Who or where do I find out if a class counts towards graduation? Counts as a gen ed?
Advisement Handbook or Advisement Coordinator, Karen Kratzer

Who do I contact to find out a students on campus address?
Look in SPAIDEN in Banner

Where do I send a change of major/advisor form?
Student Services, Advisement Coordinator, Karen Kratzer

Who do I ask to double check graduation requirements?
Advisement Coordinator, Karen Kratzer

Who do I contact with issues (i.e. complaints, concerns, suggestions) about advising?
Advisement Coordinator, Karen Kratzer

Who do I contact to find out if a class counts in a particular associates degree?
Advisement Coordinator, Karen Kratzer

Where do I send templates for new programs or revisions to old programs?
Advisement Coordinator, Karen Kratzer

Who handles all the Early Alerts?
Advisement Coordinator, Karen Kratzer

How often are they sent out?
Weekly

Who gets a copy of the Early Alert?
The student, the advisor, and the coach if applicable

CAREER PLANNING & PLACEMENT CENTER

Who do I contact for career assessments or general career information?
Amanda Brack

Who do I contact for information on other colleges or universities?
Amanda Brack

Who do I contact for on campus employment for students?
Amanda Brack

Who do I contact for off campus employment for students?
Amanda Brack

Who do I contact for information on internships?
Amanda Brack

ENROLLMENT SERVICES

Who do I contact for more training on Banner?
Lori Crowther

What is a TOFEL score and who do I contact for more information?
Lori Crowther

Where do students transcripts need to be sent to be evaluated for BCCC credit?
Enrollment Services- Shanda Mull

Who do I contact to have a BCCC transcript sent somewhere else?
Enrollment Services

Who generates the low grade report?
Enrollment Services

Who sends out grade cards?
Enrollment Services

Who processes graduation applications?
Enrollment Services- Shanda Mull

Where do I send a drop/add form?
Enrollment Services

When a student needs to drop all of his or her classes do I use a drop/add form or a withdrawal form?
Withdrawal form

Where does this go?
Enrollment Services

Who do I get an academic transcript from?
Enrollment Services OR if the student is your advisee you can use Faculty Web

Who do I contact to update a students address?
Enrollment Services

MISC

Who do I talk to concerning a Math course?
Brian Howe, Department Chair

Who do I talk to concerning a English course?
Charles Davis, Department Chair

Who do I talk to concerning a developmental course?
Carol Murphy, Coordinator of Developmental education

Who do I talk to concerning a science course?
Dr. John Simmons, Department Chair

If a student expresses interest in the C.N.A/C.M.A program where do they go?
Workforce Training and Community Education

Who do I talk to concerning questions about FERPA?
Lori Crowther

Who do I contact for information on ESL?
Mary Kottman

Who do I contact with questions on EduKan?
EduKan office at 1105 Main, Suite C, Great Bend, KS ext. 213

Bartonline?
Ft. Riley 1-800-877-620-6606

Who do I contact for information on how a student obtains a GED?
Adult Education

Who do I contact if a student is interested in being a work study?
Amanda Brack

Who do I contact for information on the Child Development Center?
Larissa Graham

How many hours must an athlete take to remain eligible to participate in a sport?
12

If a student repeats a course do both grades appear on their transcript?
Yes

Which grade applies towards their GPA?
The more recent

Who do I contact with more athletic questions (course transferability)?
Any of the coaches or Craig Fletchall

Who do I contact about the Transfer & Articulation agreement?
Karen Kratzer

How often is the scheduling matrix updated?
Every morning

Where are the templates kept?
T Drive and on the Web

Who do I contact if a student is interested in the EMT program?
Karyl White

What does variable credit mean?
It means the student can choose how much credit he/she will receive for the class. Typically, music courses are offered with variable credit.

How do I find out about variable credit and labs for music courses?
Vern Fryberger, Department Chair

When does a drop/add form require an instructors signature?
One week after classes have begun

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