Help Desk

On Campus call Extension 100
Off Campus call 620.786.1100
E-mail computerhelp@bartonccc.edu 
Student Terminal Server computer help: tshelpdesk@bartonccc.edu

When contacting Computer Help
• Note any beeps or other noises
• Detail what steps you have taken to address the problem
• Copy any error messages and add to E-mail request for help

Help Desk Meeting Schedule click here

Banner
Changing Banner Password

 
E-mail
Attachements - Unblock
Backgrounds - Uninstall
E-Mail by Phone
Junk Mail Options

Personal Folders
Y Drive - Connecting
Y Drive - Creating a Folder
Y Drive - Compacting a folder

 

 

 

ITV
Help with ITV Fax Machines

Junk E-mail Folder Information
To use your options

Printing
Wireless Printing in Library
Ricoh Printer Locations


Terminal Services
Setup Terminal Services And E-Mail for Employees
Setting up Terminal Services for Students
Terminal Server Names

VPN
Configuring VPN in motion
Configuring home systems for VPN
Download Version NG R60 XP Client software
Download VPN client for Vista 
Download VPN client for Windows 7
 (uses Microsoft Internet Explorer only)

General

Computer Services Guidelines
File Converter from Office 2003 to Office 2007
Norton Virus Hoax Website
Virus Checkers - Free